Terms of service

Welcome to Wanderlux Holidays. By accessing, browsing, or using our website, services, or booking platform, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use our website or services.

These Terms of Use apply to all visitors, customers, and users of Wanderlux Holidays’ website and services.

1. General Information

Wanderlux Holidays provides travel-related services including holiday packages, hotel bookings, flights, transfers, visas, tours, and activities.

All content, pricing, offers, and services listed on the website are subject to availability and may change without prior notice.

Wanderlux Holidays reserves the right to modify these Terms of Use at any time. Continued use of the website after updates implies acceptance of the revised terms.

2. Website Usage

By using this website, you agree:

  • Not to use the website for any unlawful, harmful, or fraudulent purpose
  • Not to attempt unauthorized access to our systems or networks
  • Not to copy, distribute, or misuse website content without permission
  • Not to interfere with the website’s security features or functionality

Any violation may result in restricted access or legal action.

3. Booking Terms

When booking with Wanderlux Holidays:

  • You must provide accurate personal and travel information
  • Errors in names, dates, or passport details are the user’s responsibility
  • Bookings are confirmed only after full payment and written confirmation
  • All bookings are subject to availability and supplier terms

Please review our Cancellation & Refund Policy before booking.

4. Pricing & Payments

  • Prices displayed are dynamic and may change due to availability, season, exchange rates, or promotions
  • Full payment must be completed within the deadline mentioned at booking
  • We are not responsible for price changes imposed by airlines or third parties
  • Taxes, service charges, convenience fees, and currency fluctuations may apply
  • Failure to make timely payment may result in booking cancellation

5. User Responsibilities

Users agree to:

  • Provide correct and updated information
  • Ensure passport validity and visa compliance
  • Follow airline rules, hotel policies, and local laws
  • Behave responsibly during travel

Wanderlux Holidays is not liable for issues caused by traveler negligence or non-compliance.

6. Intellectual Property Rights

All website content including text, graphics, logos, images, and designs is the property of Wanderlux Holidays.

Unauthorized reproduction or distribution is prohibited and may result in legal action.

7. Third-Party Links & Services

Our website may contain links to third-party websites for convenience.

Wanderlux Holidays has no control over third-party content or services and is not responsible for any loss or damage arising from their use.

8. Travel Documents & Compliance

Travellers are responsible for:

  • Valid passports (minimum 6 months validity)
  • Correct visa documentation
  • Travel insurance (recommended)
  • Health declarations and vaccinations

We are not responsible for denied boarding, visa rejection, or immigration refusal.

9. Limitation of Liability

Wanderlux Holidays acts as a facilitator between travellers and service providers such as airlines, hotels, tour operators, and transport companies.

We are not responsible for:

  • Service delays or cancellations
  • Flight schedule changes
  • Natural disasters or unforeseen events
  • Loss of personal belongings
  • Liability is limited to the amount paid for the service.

10. Force Majeure

We are not liable for service failure due to events beyond our control, including:

  • Natural calamities
  • Wars, riots, or strikes
  • Government regulations
  • Epidemics or pandemics

Refunds or rescheduling are subject to supplier policies.

11. Indemnification

You agree to indemnify and hold Wanderlux Holidays harmless from claims arising due to:

  • Breach of these Terms
  • Misuse of the website
  • Violation of laws or third-party rights
  • Incorrect or misleading information provided

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, explaining how we collect and protect your data.

13. Governing Law

These Terms of Use are governed by the laws of India.
All disputes fall under the jurisdiction of Surat, Gujarat courts.

14. Contact Information

For any queries regarding these Terms of Use, please contact:

Wanderlux Holidays
📧 Email: info@wanderluxholidays.com
📞 Phone: +91 96387 56373
📍 Address: Shop No. 20, 2nd Floor, Atlanta Shoppers, Beside Reliance Market, Vesu, Surat, Gujarat – 395007