Privacy policy
At Wanderlux Holidays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Details
- Full name, gender, date of birth
- Phone number, email address, residential address
- Passport and visa details (for international tours)
- Government ID (PAN, Aadhaar, Voter ID)
- Travel preferences and special requests
Payment Details
- Cardholder name and billing address
- Transaction details
(Note: Wanderlux Holidays does not store full card numbers. Payments are processed via secure gateways.)
Website Usage
- IP address
- Browser and device information
- Cookies and browsing activity
Communication Data
- Emails, chats, inquiries, feedback, and call records
2. How We Use Your Information
Wanderlux Holidays uses your information to:
- Process bookings and payments
- Provide travel and visa assistance
- Share itineraries, tickets, and invoices
- Send trip updates and support messages
- Improve customer service and website experience
- Send offers and promotions (only if you opt in)
- Meet legal and regulatory requirements
3. Sharing of Information
We may share your information only when required with:
Travel Partners
- Hotels
- Airlines
- Transport providers
- Visa centers and embassies
- Travel insurance providers
Service Providers
- Payment gateways
- IT and hosting services
- Marketing platforms (SMS/email)
Legal Authorities
- Government bodies or courts, if required by law
We never sell your personal information to third parties.
4. Data Security
Wanderlux Holidays follows strict security measures:
- Secure servers and encrypted storage
- SSL-protected website
- Limited internal access
- Regular security checks
However, no online data transfer is 100% secure.
5. Cookies Policy
Our website uses cookies to:
- Improve website performance
- Personalize your experience
- Analyze visitor behavior
- Show relevant travel offers
You can disable cookies in your browser settings, but some features may not work properly.
6. Data Retention
We keep your data only as long as needed for:
- Travel services
- Legal and regulatory purposes
- Accounting and audits
After this, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion (as per law)
- Opt out of marketing messages
- Withdraw consent
- Request a copy of your data
To exercise your rights, contact us below.
8. Children’s Privacy
Wanderlux Holidays does not knowingly collect data from children under 18.
If such data is found, it will be removed immediately.
9. Third-Party Links
Our website may contain links to other websites.
Wanderlux Holidays is not responsible for their privacy practices or content.
10. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Us
Wanderlux Holidays
📧 Email: info@wanderluxholidays.com
📞 Phone: +91 96387 56373
📍 Address: Shop No. 20, 2nd Floor, Atlanta Shoppers, Beside Reliance Market, Vesu, Surat, Gujarat – 395007
🌐 Website: www.wanderluxholidays.com